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Psychological Support Service's (PSS) for the Transgender Gender Questioning and Gender Diverse Community.

Healing & Growth Psychological group

Places are limited to 8  book your place now 

Psychological Support Service's are provided as part of the CESPHN Mental Health Flexible funding pool. This initiative is funded by the Commonwealth of Australia, Department of Health (DOH)

The PSS service provided by the Gender Centre are short term face to face psychological group support service providing, in a 12 month period up to 8 group sessions and a final follow up session one on one with one of the counsellors facilatating the groups,

This service is seen to be benificial for clients who may benefit from short term treatment, and are unable to access other available psychological services,all sessions will be run on Saturday mornings 

All sessions are facilitated by psychologists of the Gender Centre  and are FREE with a referral from your GP.

There will be 3 groups running throughout the year they are:

  • Group 1 Trans Youth 15 to 25
  • Group 2 Trans Men
  • Group3 Trans Women

The centre is also able to offer one to one sessions if group work is not suitable 

Eligibility of clients for referral to the Psychological Support Services provided by the Gender Centre?

To be eligible for PSS, an individual must be referred by a G P. 
PSS are particularly suitable for providing short term psychological services to underserviced and/or hard to reach populations: i.e transgender gender questioning and gender diverse
    • Young people (12-25 years)
    • People who identify as Aboriginal and/or Torres Strait Islander
    • People from Culturally and Linguistically Diverse (CALD) backgrounds
    • People who have attempted, or who are at risk of suicide, or self-harm
    • Other underserviced groups, including:
    • Adults who are unable to access other available services, including Better Access
    • Adults who are, or are at risk of becoming homeless
The PSS program at the centre is not a:
  • crisis service
  • drug and alcohol service
  • sexual assault service
  • domestic violence service
  • couples or family counselling service
  • homelessness support service
People with severe mental illness who may benefit from short term focused psychological intervention as part of their overall care plan and people with Intellectual disability who may benefit from short term psychological intervention when co-occurring mental issues are diagnosed, may also be eligible for PSS. 

Interested in attending the groups

  1. You must contact your GP for a referral to the Gender Centre's Psychological Group Support Services  
  2. Once you have a referral contact the centre on 9569-2366 or 9519-7599 for a brief interview with the counsellor to assess suitability and to book your place.

Healing & Growth Outline

The increasing level of understanding about gender diversity in wider society is a reason to celebrate and have hope for the future. At the same time, identifying as a member of the gender diverse community presents unique complexities that can influence personal relationships, social interactions and employment. These complexities can involve traumatic experiences that, if left unresolved, can have a detrimental impact on mental health.

The Healing and Growth Group is a space for those seeking to connect, heal and grow.

Utilising a 2-therapist model as facilitators, Anthony Carlino (Sydney Transgender and Diversity Counselling Service) and Candy Jacques (NSW Gender Centre) will utilise elements of Cognitive Behaviour and relational therapy to challenge unhelpful core-beliefs and support clients to shift unhelpful patterns in their life.

The groups runs for 2 hours over a number of weeks within a twelve month period and will have a maximum of 10 group members. Acceptance into the group is conditional upon a referral from your GP and a brief interview with staff to assess suitability.


HOUR 1: Introduction Exercises
Group Members will participate in fun and gentle exercises designed to take the pressure off introducing yourself to a group. Administration of Kessler Psychological Distress Scale (K 10) – this will be repeated at the end of the program for comparative analysis.
HOUR 2: Group Rules
A collaborative discussion around safety and the setting of rules for the group, as devised by group members. This discussion will take a specific focus on triggering (both within the group and outside) as well as self-harm and suicidal ideation. The group will be introduced to the concept of trigger warnings, and methods of disclosure.

Week 2

A talk on trauma and its impact on mental health. Introduction to the ABC Model of cognitive behaviour therapy and how it can be used as a tool to manage thoughts, feelings and behaviours which cause group members distress.
Facilitators will run through an example which utilises the ABC method to challenging cognitive distortions. Group members will be asked to complete their own prior to the next session. Facilitators will include thoughts of self-harm and/or suicide in the demonstration.

Remaining Weeks

All remaining weeks will involve facilitators supporting group members to present their completed ABC. Facilitators will remain aware of potential triggers for participating group members, and of potential red-flags indicating suicide ideation. The process is broken into the following:
What even triggered you?
What are you thinking or feeling about this event?
What did you feel (or do) as a result?                   
Challenge your negative thinking and irrational beliefs
Dispute Core beliefs
Recovery actions
Effective affirmations

It is anticipated that each group member will take 1 hour for this process, allowing for two each week given the groups 2 hour timeframe.

Final Group

Open group where group members are encouraged to share their experiences in the group, say their farewells and formal ending. Administration of Kessler Psychological Distress Scale (K 10) for comparative an

Group Days

All groups are run on Saturdays

Interested in attending one on one sessions with a counsellor to our Psychological Support Service

1. You must contact your G P for a referral to the Gender Centres Psychological Support Service
2. Once you have a referral contact the centre on 9569-2366 or 9519-7599 for a brief interview with the counsellor to assess suitability and to book yor place


  • Telephone: (02) 9519 7599
  • E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
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The Gender Centre Inc. is funded by Sydney Local Area Health District through the AIDS and Infectious Diseases Branch and the N.S.W. Government Department of Human Services, Community Services under the Specialist Homelessness Service (SHS) program.

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